Pre sales service:
Free technical consulting service for customers;
Provide customers with product samples, company profiles and other information;
Invite customers to our company to inspect product design, process flow and quality management system;
Assign technical personnel to provide solutions and equipment selection according to customer's site conditions and requirements.
On sale service:
In the process of product manufacturing, customers can go to our company to check the inspection of each process in the manufacturing process, and provide customers with the inspection marks and inspection results of products.
After-sale service:
During the warranty period: all defects and failures of products and equipment caused by design, materials and manufacturing shall be solved by our company in the first time (including the replacement of parts involved).
If the equipment is damaged due to the customer's own reasons (poor management, improper maintenance, illegal operation, etc.) or force majeure, the Contractor shall also actively cooperate with the ordering party to solve the problem, and the service and accessories shall be charged at the cost price.
Beyond the warranty period: our company also provides long-term after-sales service. We will respond within 4 hours after receiving the notice to help the ordering party solve the problem in time. If we need to go to the site for service, the personnel will arrive at the site within 36 hours. The service and the accessories provided are charged at the preferential cost.
System upgrade: within 3 years from the date of equipment handover, if the control software of electrical system needs to be upgraded, Quanjinhe company is responsible for upgrading.
Free technical consulting service for customers;
Provide customers with product samples, company profiles and other information;
Invite customers to our company to inspect product design, process flow and quality management system;
Assign technical personnel to provide solutions and equipment selection according to customer's site conditions and requirements.
On sale service:
In the process of product manufacturing, customers can go to our company to check the inspection of each process in the manufacturing process, and provide customers with the inspection marks and inspection results of products.
After-sale service:
During the warranty period: all defects and failures of products and equipment caused by design, materials and manufacturing shall be solved by our company in the first time (including the replacement of parts involved).
If the equipment is damaged due to the customer's own reasons (poor management, improper maintenance, illegal operation, etc.) or force majeure, the Contractor shall also actively cooperate with the ordering party to solve the problem, and the service and accessories shall be charged at the cost price.
Beyond the warranty period: our company also provides long-term after-sales service. We will respond within 4 hours after receiving the notice to help the ordering party solve the problem in time. If we need to go to the site for service, the personnel will arrive at the site within 36 hours. The service and the accessories provided are charged at the preferential cost.
System upgrade: within 3 years from the date of equipment handover, if the control software of electrical system needs to be upgraded, Quanjinhe company is responsible for upgrading.
Parts packaging:
Cabinet:
